Privacy policy

Our contact details

Name: The Chair of the Board of Trustees (Paul Bishop)

Address:2, Samuel Jones Crescent,  Little Paxton PE19 6QY

Email: info@littlepaxtonhub.co.uk

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, including name and contact details (telephone numbers and addresses)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To facilitate the hiring of the Hub and its associated facilities including setting up the associated agreement.

We use the information that you have given us in order to contact you to confirm the booking and to determine your requirement.  We may also use information to contact you to establish your opinion of the service received or to ask if you would like to book again

We do not share this information with others without your consent.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  1. Your consent. You are able to remove your consent at any time. You can do this by contacting The Hub by email.
  2. We have a contractual obligation.

How we store your personal information

Your information is securely stored.

We keep email contact and phone numbers for 12 months from the end of any contractual obligation and for 12 months where no contract results. The information is either stored electronically in a secure  ‘cloud’ or in a lockable container  We will then dispose your information by deleting from our email, phone records and data bases.  Any paper copies of such data will be destroyed by shredding.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@littlepaxtonhub.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at the info@littlepaxtonhub.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk